Perusahaan Manufaktur Batam
"Dengan managed IT services dari Batam Technology Solutions, kami berhasil mengurangi downtime hingga 90% dan menghemat biaya IT sebesar 35% dalam setahun."
90% Reduction in Downtime
Corporate IT Support Batam
Solusi IT terintegrasi for company in Batam & Kepulauan Riau. Managed IT services, helpdesk profesional, dan dukungan teknis 24/7 untuk operasional bisnis yang optimal.
Partner IT Terpercaya untuk Perusahaan in Batam & Kepulauan Riau
Sebagai penyedia managed IT services terdepan in Batam, kami menyediakan solusi IT terintegrasi to support operasional perusahaan Anda. Dengan tim ahli berpengalaman dan teknologi terdepan, kami membantu perusahaan di seluruh Kepulauan Riau mencapai efisiensi operasional dan pertumbuhan bisnis melalui pemanfaatan teknologi yang optimal.
Managed IT Services
Dedicated IT Manager
24/7 Monitoring
Cost Optimization
Corporate IT Support Services We Provide
Integrated IT solutions to support operations and business growth of your company
Managed IT Services
Comprehensive IT management services for companies in Batam. We take over the management of your entire IT infrastructure so you can focus on core business.
- IT Infrastructure Management
- System Monitoring & Maintenance
- Proactive Problem Resolution
- Performance Optimization
- Capacity Planning & Scaling
- IT Strategy & Consulting
Benefit: Reduce IT costs up to 40% with better performance
Enterprise Helpdesk
Professional helpdesk services to resolve various IT issues in companies. Our support team is available 24/7 with guaranteed SLA response times to ensure employee productivity is not disrupted.
- Multi-channel support (phone, email, chat)
- Ticket management system
- Remote & on-site support
- User training & documentation
- Knowledge base & FAQ
- Service level reporting
SLA: Response < 1 hour, Resolution < 4 hours for critical issues
IT Security & Compliance
Enterprise-level IT security implementation to protect company data and systems. We help meet required security and compliance standards for your business.
- Security assessment & audit
- Firewall & network security
- Endpoint protection & antivirus
- Data backup & disaster recovery
- Security awareness training
- Compliance monitoring
Standards: ISO 27001, SOC 2, and international security standards
Corporate IT Support Service Packages
Startup Package
Special Discount
For small companies (1-20 employees)
- Remote IT support 8 hours/day
- Basic monitoring & maintenance
- Email support & phone support
- Software installation & updates
- Basic backup & security
- Monthly health check report
Most Popular
Business Package
Special Discount
For medium companies (21-100 employees)
- 24/7 remote IT support
- On-site support 2x/month
- Advanced monitoring & alerting
- Dedicated account manager
- Server & network management
- Security monitoring & updates
- Backup & disaster recovery
Enterprise Package
Custom Pricing
Untuk perusahaan besar (100+ karyawan)
- Dedicated IT team
- 24/7 on-site support
- Custom SLA agreement
- Advanced security & compliance
- IT strategy & consulting
- Disaster recovery planning
- Multi-site support
Industri Perusahaan yang Kami Layani in Batam & Kepri
Manufacturing
IT solutions untuk pabrik manufaktur dan industri
Shipping & Logistics
Sistem IT for company pelayaran dan logistik
Real Estate
IT infrastructure for company properti
Retail & Commerce
Financial Services
IT security untuk bank dan lembaga keuangan
Healthcare
Sistem informasi untuk rumah sakit dan klinik
Why Choose Us untuk Corporate IT Support in Batam?
Tim Ahli Bersertifikat & Berpengalaman
Tim IT specialist kami memiliki sertifikasi internasional (Microsoft, Cisco, VMware) dan pengalaman lebih dari 10 tahun melayani perusahaan in Batam dan seluruh Kepulauan Riau. Kami memahami kebutuhan IT perusahaan di berbagai industri.
ROI yang Terukur & Cost Optimization
Kami membantu perusahaan mengoptimalkan biaya IT hingga 40% sambil meningkatkan performa sistem. Dengan managed IT services, perusahaan dapat fokus pada core business dengan biaya IT yang predictable dan terukur.
Coverage Seluruh Kepri dengan Tim Lokal
Melayani perusahaan di seluruh wilayah Kepulauan Riau termasuk Batam, Tanjung Pinang, Karimun, Bintan, Natuna, Lingga, dan Anambas. Tim support lokal siap merespons kebutuhan IT perusahaan Anda.
Keamanan & Compliance Terjamin
Implementasi keamanan IT tingkat enterprise dengan standar internasional. Kami membantu perusahaan memenuhi compliance dan regulasi keamanan data yang diperlukan untuk operasional bisnis.