PABX and IP Phone Telephone Specialist in Batam & Riau Islands

As the leading office telephone system service provider in Batam, we provide sophisticated IP PBX and VoIP solutions to improve business communications. With a team of experienced telephony specialists and leading technology, we help companies throughout the Riau Islands have modern, efficient and cost-effective telephone systems.

IP PBX System
VoIP Technology
Unified Communications
Cost Reduction

PABX and IP Phone Telephone Services We Provide

Comprehensive office telephone system solutions for efficient business communication

IP PBX System Implementation

IP PBX system implementation for modern and efficient office telephone communication. We provide scalable and feature-rich IP PBX solutions to improve your business communication productivity.

  • IP PBX server installation
  • IP phone configuration
  • Call routing & management
  • Voicemail & auto-attendant
  • Conference calling setup
  • Call recording & monitoring
Features: Auto-attendant, call forwarding, conference calling, voicemail

VoIP & SIP Trunking

VoIP and SIP trunking services for telephone connections over the internet. We provide cost-effective VoIP solutions with high voice quality for internal and external communications.

  • SIP trunk provisioning
  • VoIP gateway setup
  • Quality of Service (QoS)
  • Codec optimization
  • Bandwidth management
  • Failover & redundancy
Benefits: Cost reduction up to 60% compared to conventional telephones

Unified Communications

Unified communications solutions that integrate telephone, video, chat, and email in one platform. We provide UC solutions that improve team collaboration and productivity.

  • Presence & instant messaging
  • Video conferencing integration
  • Mobile & desktop clients
  • Email & calendar integration
  • Team collaboration tools
  • Remote work support
Integrations: Microsoft Teams, Zoom, Slack compatibility

Complete Telephone System Solutions We Offer

Office Telephone System

Telephone system for offices and companies

  • Multi-line telephone system
  • Extension management
  • Call transfer & forwarding
  • Call queuing & routing
  • Receptionist console
  • Departmental routing

Industrial Telephone

Telephone system for industry and factories

  • Industrial-grade IP phones
  • Emergency calling system
  • Loudspeaker integration
  • Safety communications
  • Shift management
  • Maintenance coordination

Hotels & Hospitality

Telephone system for hotels and hospitality

  • Guest room telephony
  • Wake-up call service
  • Concierge integration
  • Room service system
  • Housekeeping coordination
  • Guest services

Healthcare & Medical

Telephone systems for hospitals and clinics

  • Patient room telephony
  • Nurse call integration
  • Emergency communications
  • Medical staff coordination
  • Appointment scheduling
  • Patient monitoring

Telephone Technology We Use

IP PBX Platforms

Asterisk PBX FreePBX 3CX Phone System Elastix VitalPBX Grandstream UCM

IP Phone Brands

Yealink Grandstream Cisco Polycom Snom Panasonic

VoIP Protocols

SIP (Session Initiation Protocol) P.323 RTP (Real-time Transport Protocol) SRTP (Secure RTP) WebRTC MGCP

Cloud & Hosted Solutions

Hosted PBX Cloud PBX Virtual PBX SIP Trunking Cloud Communications UCaaS

Telephone System Features that We Provide

Call Management

Call forwarding & transfers
Call waiting & hold
Call conferencing
Call queuing
Call routing
Call recording

Voice Features

Voicemail system
Auto-attendant
Interactive voice response
Music on hold
Call announcement
Voice mail to email

User Management

Extension management
User permissions
Department routing
Call restrictions
Time-based routing
Hunt groups

Analytics & Reporting

Call detailed records
Call statistics
Cost analysis
Performance monitoring
Usage reports
Real-time monitoring

Why Choose Us for PABX and Telephone IP Phone in Batam?

Expertise in IP Telephony

Our team has telephony certification and more than 10 years of experience in IP PBX and VoIP implementation. We understand the complexities of modern telephone systems and can provide optimal solutions.

Cost Reduction & ROI

Implementing IP PBX and VoIP can reduce telephone costs by up to 60% compared to conventional telephone systems. ROI is achieved in 12-18 months with increased communication efficiency.

Coverage throughout Riau Islands & Local Support

Serving PABX and IP telephone installations throughout the Riau Islands region including Batam, Tanjung Pinang, Karimun, Bintan, Natuna, Lingga and Anambas. The local support team is ready to provide maintenance.

Scalable & Future-proof Solutions

A telephone system solution that is scalable and can develop along with business growth. Future-proof technology with support for unified communications and cloud integration.

Our PABX and IP Phone Telephone Packages

Small Office Package

Special Discount
  • IP PBX system (up to 20 extensions)
  • 10 IP phones
  • Basic features (voicemail, call forwarding)
  • Auto-attendant
  • Installation & setup
  • Training & documentation

Enterprise Package

Special Discount
  • Enterprise IP PBX (unlimited extensions)
  • 50+ IP phones
  • Fully unified communications
  • Multi-site connectivity
  • Advanced analytics
  • 12 months support & maintenance